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Pepper x Aeroporto di Bologna


Bologna Guglielmo Marconi Airport is an international airport serving the city of Bologna in Italy. It is one of the best Italian airports for a number of international destinations. Classified as a "strategic airport" in the center-north area of Italy, it is the eighth biggest Italian airport by passenger numbers, with 8.2 million passengers, of which 76% on international flights. The airport’s aim is to make Bologna Airport one of the most modern and functional airports in Italy, an important gateway to the city and region.

Over the past years, airlines and airports across the globe have been challenged with integrating the emerging technologies that can improve customer experience and enhance operational efficiency. As the Bologna airport grows, one of its main goals is to stay ahead of the curve and to continuously tackle the passenger pain points. Thus AI technology has caught their eyes as an effort to support their digital transformation process.

Teaming up with Softec and Pepper, Bologna Airport was able to successfully overcome their challenges and create a lot of buzz! What solutions did Softec implement and what were the key results? Find out more by downloading the PDF!

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