icon-health

Healthcare

Embrace robotics in e-Healthcare and create digital patient-enablement journey.

Benefits

#1

SoftBank Robotics Healthcare Benefit

Enhance the efficiency of administrative process, improve quality and consistency of patient experience.

#2

SoftBank Robotics Healthcare Benefit

Improve awareness of prevention care, reduce anxiety on disease & treatment, and enhance stakeholder relationship.

#3

SoftBank Robotics Healthcare Benefit

Generate real-world evidence to analysis patient health history for a better diagnosis and standard of care.

Why use humanoid robots in the Healthcare sector?

Pepper and NAO easily create an empathetic link with patients by their eye-catching appearances, moderate sizes and humanoid behaviours.

Being proactive, expressive, attractive and mobile, our robots standout from other digital proposals, increasing interactions and reinforcing engagement.

Pepper and NAO are connected, effective, accurate and multi-functional: conducting repetitive tasks, optimising resources & decreasing administrative costs.

A new digital channel for Healthcare

Healthcare advocacy Healthcare advocacy
Pepper and NAO are powerful and attractive ambassadors to raise disease awareness and prevention. Providing unique and optimized patient experience for better disease management, they are also the interactive & intellectual interface for patient adherence to treatment.

Integrated care contributor Integrated care contributor
With remote-monitoring capabilities, our robots empower patient to access larger-scope and value-added care.
Pepper and NAO are the perfect learning & training tool to enhance patient’s functional ability & intrinsic capacity.

Investment valorisation Investment valorisation
As a scalable digital platform in healthcare institutions, our robots enable new business opportunities, ecosystems expansion with other value-chain players, and monetisation of value-based robot services.

Typical use cases in the Healthcare

Health assistant Health assistant
Pepper and NAO assist patients in self-diagnosis, support staff in health trending & monitoring. They are also the platform for telemedicine and the hub of information distribution (alert, notifications, fall & sound detection, etc...)

Communicator Communicator
Our robots are cost-effective interface in prevention care, knowledge dissemination and community activities communication.
Pepper is an efficient telepresence tool, with his humanoid expression and cognitive capacities, serving one or multiple users.

 Data generator Data generator
Conducting survey research on patients’ satisfaction. Pepper and NAO enable you to execute it with flexibility and collect more complex data to generate valuable insights.

Edutainment Edutainment
While entertaining, our robots are engaging people with educational healthcare context, especially in encouraging and accompanying patients for physical and mental exercises.

Receptionist Receptionist
Ensuring a consistent and high-quality welcome to visitors and patients. Our robots optimize staffs' workload, assist in different tasks such as queue management, wayfinding, registration and FAQs.

Brand Ambassador Brand ambassador
Constantly delivering products and brands messages, Pepper and NAO are reliable communicators in presenting corporate activities, marketing campaigns with accuracy and consistency across all facilities.

Sales Associate Sales associate
In OTC environment, our robots assist your sales force throughout accurate product consultation and personalized recommendation. Our robots excel in upselling & cross-selling.

Service Provider Service Provider
Delivering multiple services such as consultation, online administrative services, on-demand patient reports generation, concierge, ticketing and order & delivery, Pepper and NAO allow you to facilitate administrative procedures & fulfil your patients' needs.

How do humanoid robots make a difference?

#1

Proactive engagement

Proactive engagement
Our robots call patients' attention, initiate interaction by voice and animated expression, or pro-actively go towards people to start conversations.

#2

Multi-language 

Multi-language
Pepper and NAO can speak up to 21 languages and provide translation via Cloud services: allowing you to serve international patients.

#3

Customized interaction 

Customized interaction
Using their sensors, Pepper and NAO can categorize and/or identify the person they are interacting with and adapt their behaviour to his/her profile...

#4

Communication on-the-fly 

Communication on-the-fly
Being connected, our robots are able to search the latest information at a centralized level, generate, update and adapt their behaviour and content to fit local branches’ conditions and audience.

#5

Cognitive computing 

Cognitive computing
Taking advantage of the embedded and cloud-based cognitive computing services, our robots can have continuously evolving behaviours to interact with your patients based on their real time analysis results.

#6

Services offering 

Services offering
As a key element of patient journey, Pepper and NAO offer useful services such as consultation, online administrative services, on-demand patient reports generation, concierge, ticketing and order & delivery.

#7

Entertainment 

Entertainment
Capitalizing on their humanoid shape, our robots use their entertaining interactions to powerfully deliver healthcare information and guidelines, as well to motivate patients for more physical and mental trainings.

#8

Data collection

Data collection
Being perceived as 'friendly' and 'no judgement', our robots are easily accepted by patients, feeling more confident to answer openly to questions. Collected information are enriched by the sensors, generating precious added-value insights.

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