ABG

United Arab Emirates

Standard Partner - Pepper
Founded in 2014, ABG is a market leader in the Robotics Software development services. ABG managed to be an early adopter of Artificial Intelligence technologies and developing applications for Pepper in more than one language including and excelling in Arabic.

Solutions

ABG provides both ready-to-use and customised solution. Their solutions can be deployed in following industries:

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Technologie & Expertise

CMS - ABG has integrated its retail customer's CMS into the Android application to display the latest promotions and product details

SMS - ABG has enabled sending promotion details through mail/sms through the applications

Chatbot - ABG has integrated the chatbot in Android Apps and added bilingual chatbot, having generated multiple human interaction scenarios in both English and Arabic languages

Cognitive computing – ABG detects the human emotion in the greeting screen and Pepper will respond accordingly

IT system integration – ABG has integrated Google firebase cloud as a backend to the Android Apps

Navigation – ABG displays Google maps in applications to show the customers around the branches and the navigation information

Proactive Engagement – ABG has created proactive engagement in the applications so that  Pepper can approach the prospective human and initiate a conversation with him/her

QR code/ Barcode scanning – ABG has added a QR code reader to the retail application that enables  pepper to scan loyalty membership cards

Robot animation editor – ABG has created a module in the education app that enables  the users to create customized Pepper movements
 

References​​​​​​

  • Pepper in Banking

ABG’s Banking Application on Pepper enables branches to attract people's attention, enhance customer engagement and add a fun and interactive element to the banking experience. Pepper is able to take on tasks such as issuing branch queueing tokens, presenting information about products and services in an engaging manner.

  • Pepper in Retail

ABG’s Retail Application on Pepper enables retailers create a WOW effect in a shopping environment. It helps retailers gain more insights about their customers, upsell products, raise brand awareness, and improve shopping experience.

  • Pepper in Healthcare

Pepper can create a nature link with patients through conversations and its competencies. It can help patients book an appointment, show the names and time slots available of doctors, guide patients inside a hospital, gather feedback and record complaints.

  • Pepper in Schools

Pepper can be employed as a teacher assistant and an entertainer for kids at schools, with enriched content embedded including word, letter and number games, songs, stories and curriculum reviewing. Our applications for education adds fun, entertainment and engagement to the education process.