
Delaware Consulting
Technology & Expertise
Artificial Intelligence (AI) – Demonstration of AI capabilities both within Pepper; and based on integration with external services such as Microsoft Azure Cognitive Services.
Robot animation editor - Pepper's robot motor and animation are very realistic and enhances the robot-to-human experience. Gestures can be designed in the context of the dialog/scenario at hand.
IT system integration - Integration of back office systems in order to enrich customer experience, such as previous sales and stock information to validate availability of a customer's favourite product and the buying cycle, or to promote alternative products when they are out of stock.
QR code/ Barcode scanning - Identification of both people and products to enrich the interaction with Pepper.
Click to mail/SMS - Sending mails based on collected information, enriched with contextual information, in order to increase customer involvement.