Humanizing Technologies
Strategic Partner - Pepper
Solutions
Humanizing Technologies provides both ready-to-use and customised solution. Their solutions can be deployed in following industries:
Robot Management System (RMS)
The Robot Management System is a customizable online software where you can manage your robots and a variety of different applications. The software is immediately ready to use and you don't need any programming skills to work with it. All functions can be used intuitively.
You can create, manage and deploy unlimited multilingual content to one or multiple robots with one click. Generate your own screens with feature-rich presentations, promotions and use cases and get Pepper to say exactly what you want. Furthermore, the integrated Robot-Fleetmanagement makes it easy to manage all your robots.
Enable the Proactive Mode and Pepper approaches customers, offers the newest products or gives compliments to brighten their day. Let Pepper make the first move!
With the Receptionist App, you can easily manage guest check-ins and Pepper will notify you by phone when a guest is waiting. Contacts for notifications can be easily managed in the RMS.
With the help of the Navigation function, Pepper can guide customers from one place to another within buildings and rooms and meanwhile talk to the customer and play desired content.
The Face Recognition App enables the robot to remember faces, recognize people and greet them by name. Pepper analyzes the faces, emotions and gender of the interacting people and can respond to them individually. This turns the customer experience into a very special experience!
In addition, Pepper is the perfect entertainer. The continually updated Entertainment Package include interactive games, dances and animations that will engage audiences of all ages.
The Event App gives you the power to immediately add content and images to Pepper during an on-stage performance. You can customize speech and showcase images in real time or prepare everything beforehand and deploy when needed.
Technology & Expertise
RMS - Robot Management System: you can create, manage and deploy unlimited multilingual content to one or multiple robots with one click. Generate your own screens with feature-rich presentations, promotions and use cases and get Pepper to say exactly what you want. The RMS include robot-fleetmanagement, survey and feedback functionalities, entertainment options as well as analytics and a variety of more applications!
Chatbot - Pepper’s speech recognition abilities are impressive. A chatbot integration allow customers to have a deeper interactive experience by expanding Pepper’s skills.
Data Analytics - with the Analytics App, every interaction with Pepper can be tracked and stored for analysis. Clients can measure how long their customers engage with Pepper and, which apps and presentations are being used the most.
Proactive engagement - With the Proactive Mode enabled, Pepper can approach customers and offer the newest products or give compliments to brighten their day. Let Pepper make the first move.
QR code/ Barcode scanning - Using Pepper as welcoming host or receptionist, the robot scans the tickets of your customers/guests. You can easily manage guest check-ins and Pepper will notify you by phone when a guest is waiting.
References
- Retail: BMW Muinch, Accenture
- Banking Sector: Stadtsparkasse Muinch, Volksbank Berlin
- Navigation: Sonae Sierra
