Technology & Expertise
Chatbots - They are experts of Branding, so they make sure that Pepper uses the codes of the brand and its editorial charter in the conversations that he interviews.
IT system integration - They integrate their digital productions into their IS, especially on the topics of SSO and Lead Management.
Cognitive computing - They used facial recognition tools to launch scenarios for specific types of people. This allows them to increase visitor engagement and give "life" to the robot.
Robot animation editor - Movements are one of Pepper's strengths. They used to create a "signature" movement for each client.
QR code/ Barcode scanning - The QR code and image recognition can be used to multiply Pepper's abilities to access databases. They use it particularly in Retail area.
Proactive engagement - Using Pepper to start interactions, including giving the opportunity to move is one of the challenges this year for their experts.
- Nescafe Dolce Gusto