United Kingdom

Standard Partner - Pepper
Volume is an AI Agency, transforming marketing from a 'push' discipline to a 'pull' discipline, converting the 'search' generation to the 'ask' generation and disrupting brand engagement thinking by creating the next level of customer experience.
Pepper World Paris 2017 : Volume


Volume provides customized solution based on the requirements of clients. The tailor-made solutions can be deployed in following industrial sectors:


Technology & Expertise

CMS - Their digital concierge embeds a proprietary CMS in order to manage the voice and display content that will be provided to the end user.

Chatbot & Cognitive computing - They have their own product called digital concierge, that run queries through a number of services, Language detection, Long and Short-Term Memory, and sentiment analysis in order to enter in a dialog with the end user.

NLP/Semantic Analysis - They use a number of external NLP engine to determine the meaning of the request of the user. IBM Watson Assistance, Microsoft Luis, Google DialogFlow and Facebook WIT.


    • Luxury car brand
    • Volume
    • Various schools
    • Global Professional Services firm

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