Troubleshooting | SoftBank Robotics

How do I get the IP address of my robot ?

To get the IP address of NAO, simply press the Chest Button once.

NAO must be ON and connected to the network. Also make sure the volume is high enough.

NAO will tell you "Hello, I'm NAO, my internet address is ..."

The third time you press the Chest Button, NAO pronounces its IP address digit by digit.

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Please refer to the dedicated articles in the User Guide section:

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With Basic Channel

If you have installed Basic Channel, you can adjust the volume with the following voice commands:
"Speak softer" / "Speak louder".

With Robot Settings

Once you have connected your robot to Robot Settings, go to "My Robot" tab.
From here, you can adjust the sound level of the robot.

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What should I do?

If NAO does turn ON, but do nothing:

If none of these solutions work, you can contact Support.

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