Account & Password

You can perform a Factory Reset via the Tablet settings to reset the password of your robot.
You will need your SoftBank Robotics account and password. 

 By default, or after a Factory Reset, the robot's name and password are:

Robot name: nao
Robot password: nao

If you have forgotten your Softbank Robotics account password, you can easily reset the password here: https://accounts.softbankrobotics.com/#/forgot.