Technology & Expertise
Chatbot – The chatbot informs the robot what to say and what it understands. It is used in pretty much all of the robots to provide an intuitive experience for the user.
Click to mail/SMS – When working with reception, Pepper needs to be able to send notifications to the employees, either via emails or SMS.
Cognitive computing/Face reco/Emotion reco/Imagine reco/Eye tracking, etc.– Digital Edge uses face recognition to recognise people that the robot as already met and memorized. Pepper can therefore give personalized service to those people.
Technologies IT system integration – Peppers generally need to communicate with other IT systems to display recommendations or create tickets, members etc.
Technology IoT / PoS machine / Beacons / RFID / NFC / Wearable devices – Digital Edge equiping Pepper with a card reader and barcode reader to be able to assist in buying products in store.
Real time / Data processing – Their products always make their own decisions on what to do in real time without interference.
Proactive engagement – Mainly in Retail, Digital Edge allowed Pepper to proactively give tips and recommendations to people passing by.
Data analytics – With the Analytics app, every interaction with Pepper can be tracked and stored for analytics. Customers can measure how long their customers engage with Pepper and which apps and presentations are being used the most.
QR Code / Barcode scanning – When giving a recommendation in store, users can scan the QR code and continue along with the recommendations in their phone.
- Coop, retail assistant
- Åhléns, retail assistant
- Tekniska Museet, entertainer
- Stockholms Stadsbibliotek, help kids to read, teach kids programming
- Marginalen Bank, reception
- Huddinge Samhällsfastigheter, reception