United Arab Emirates
Technologie & Expertise
CMS - ABG has integrated its retail customer's CMS into the Android application to display the latest promotions and product details
SMS - ABG has enabled sending promotion details through mail/sms through the applications
Chatbot - ABG has integrated the chatbot in Android Apps and added bilingual chatbot, having generated multiple human interaction scenarios in both English and Arabic languages
Cognitive computing – ABG detects the human emotion in the greeting screen and Pepper will respond accordingly
IT system integration – ABG has integrated Google firebase cloud as a backend to the Android Apps
Navigation – ABG displays Google maps in applications to show the customers around the branches and the navigation information
Proactive Engagement – ABG has created proactive engagement in the applications so that Pepper can approach the prospective human and initiate a conversation with him/her
QR code/ Barcode scanning – ABG has added a QR code reader to the retail application that enables pepper to scan loyalty membership cards
Robot animation editor – ABG has created a module in the education app that enables the users to create customized Pepper movements
- Pepper in Banking
ABG’s Banking Application on Pepper enables branches to attract people's attention, enhance customer engagement and add a fun and interactive element to the banking experience. Pepper is able to take on tasks such as issuing branch queueing tokens, presenting information about products and services in an engaging manner.
- Pepper in Retail
ABG’s Retail Application on Pepper enables retailers create a WOW effect in a shopping environment. It helps retailers gain more insights about their customers, upsell products, raise brand awareness, and improve shopping experience.
- Pepper in Healthcare
Pepper can create a nature link with patients through conversations and its competencies. It can help patients book an appointment, show the names and time slots available of doctors, guide patients inside a hospital, gather feedback and record complaints.
- Pepper in Schools
Pepper can be employed as a teacher assistant and an entertainer for kids at schools, with enriched content embedded including word, letter and number games, songs, stories and curriculum reviewing. Our applications for education adds fun, entertainment and engagement to the education process.