The Latest from SoftBank HQ.

11.19.19

Whiz represents a major technological upgrade in automating commercial processes that demand frequency, quality, and consistency.

09.12.19

“Building on the momentum of our partnership with Simbe and our focus on augmenting the workforce through automation, inventory financing was a natural next step to bring more Tally robots to market, faster."

08.28.19

HSBC Bank Canada today welcomes Pepper, the engaging, social humanoid robot, to its Retail Banking and Wealth Management team in the newly created role of Client Experience Ambassador. HSBC, which partnered with SoftBank Robotics America - the makers of Pepper - is the first major bank to bring the customer service robot to Canada.

05.30.19

The digital banking experience is transforming as quickly as the smartphone revolution took off said Jeremy Balkin, Head of Innovation at HSBC. Pepper's rollout is part of our larger vision to transform HSBC's branch banking experience into the Branch of the Future by providing a host of consumer-facing upgrades that will take the franchise in an exciting new direction. By creating these revolutionary new types of digitally enhanced retail banking experiences that use data intelligence and leading edge robotics, HSBC is transforming the everyday task of a branch visit into a memorable and extraordinary experience.

03.12.19

“We changed the branch banking experience of our customers when we piloted Pepper in the center of Manhattan and we’re excited to bring that same experience to our customers here in Washington State."

03.07.19

Cross-country expansion kicks off at the Beverly Hills branch, introducing the social, humanoid robot Pepper for an enhanced customer experience in the Los Angeles area.

12.03.18

Japan’s SoftBank Group Plans to Donate More Than 100 Robots to Educational Institutions in San Francisco, Boston, and British Columbia, Canada.

08.28.18

Affectiva’s Emotion AI to be deployed in SoftBank’s humanoid robot, Pepper, to make interactions with social robots highly relational, personalized.

06.26.18

When HSBC opens its doors today at its iconic Fifth Avenue branch in New York, customers will be greeted for the first time by Pepper.

04.24.18

Humanoid Pepper robots have been deployed in six Smithsonian spaces in an experimental program to test how robot technology can enhance visitor experiences and educational offerings.

04.11.18

Simbe Robotics, creator of Tally™, the world's first autonomous shelf auditing and analytics solution, will leverage SBR's international reach and operational efficiencies to scale its business globally.

02.22.18

The hospital introduced two Pepper robots. One will greet, guide, engage and entertain patients and visitors as they enter the hospital's main entrance hall. The other Pepper robot will support children and their families as part of the Child Life Program.

01.08.18

HMSHost brings robot to greet airport diners and offer menu recommendations.

01.08.18

Pepper now has front of office capabilities, giving businesses more flexibility to create relevant and meaningful interactions through a unique conversational experience.

09.07.17

Pepper’s specific marketing applications help create awareness and brand affinity, and will ultimately help businesses achieve goals and ROI through unique experiences and gathering of customer insights.

01.25.17

Pepper joins the team at Pyramid Ale Taproom to assist, inform and entertain travelers.

01.12.17

Company to showcase new applications for Pepper, the humanoid robot, in retail to increase sales, innovate the customer experience, and provide real-time business analytics.