Imagine if the world’s most sophisticated customer service chatbots came with physical bodies, and could live in your store. That's what Pepper brings to your business. Automate good customer service — without adding headcount— and drive value for all your store visitors.
B2C CMO's who believe customer experience is a top-three objective—Forrester
Number of consumers who prefer stores that recognize them by name—accenture
of customers are more likely to purchase if assisted by a knowledgeable associate—eMarketer
Pepper ensures every visitor gets a personal greeting, and fast answers to all their questions.
Pepper increases cart value by helping customers find products and quickly engaging sales representatives when they are needed.
Pepper frees up employees to connect with customers and increase cart size through consultative selling.
Not only can Pepper help customers find their way around the store, answer questions, and connect with knowledgeable associates, Pepper can also bring the knowledge and power of your customer loyalty programs, ecommerce channel, and inventory management systems to the store.
low complexity, routine questions
when more sophisticated help is needed
visitors about a new product or promotion
visitor data through conversational UX
customers about product availability and location
customers to points of interest around the store