The challenge today is no longer how to build robots.
It’s how to get the most out of them

We provide comprehensive services for both business enterprises considering robots to optimize their business and robot manufacturers developing new products and services.

SOLUTION 1 Products

Consultation and deployment for clients to introduce robotic solutions

We deliver optimal solutions using our cutting-edge robotics and AI technology to support the transformation of work. We are able to further enhance these efforts with our vast accumulated knowledge, robot operation data and global network.


Smarter facility cleaning
with robotic solutions
and advanced data

SoftBank Robotics has made significant contributions to addressing the labor shortage in the cleaning industry and improving cleaning quality. With a proven track record of cleaning floors for more than 300 laps around the earth*, autonomous cleaning robot, Whiz, and Whiz has cleaned 8 million km* of floor space around the world. In addition to proposing cleaning robots to our clients, we have even started providing our own smart facility management service as ”SmartBX”, in which enables humans and robots and AI work together for better efficiency and quality, partnering with local facility management companies around the world. We will continue to propose new ways to optimize the overall cleaning process.

*As of December 2023, according to SoftBank Robotics’ data.


Promoting “Robot Transformation” in businesses with our full line Robots.

We offer delivery robots and autonomous cooking robot to address diverse challenges such as labor shortage, cost downsizing and enhancing service quality. For delivery robot, our approach involves proposing the best plan that fits the store environment with compact, tight turn models to large capacity models, and linking the seat escorting or digital order systems to reinforce our RX total solutions. In addition, the stable transportation performance also satisfies the requirements of factory/medical facility automation systems.

*Robot Transformation; Realize DX solutions by using robots​


Humanoid robots widely utilized across various fields
such as education and customer service

Our humanoid robots communicate through voice and tablets on their chests to attract people and make them smile. They are used in commercial settings to help serve and delight customers. Movements and conversations of the robots can be easily programmed, and they can also be utilized for programming educational content at educational institutions globally.


Reimagining technology. Reinventing logistics.

The logistics industry has faced a variety of challenges in recent years, such as the increasing demand and expansion of e-commerce and rising costs due to soaring energy prices. Under these circumstances, there is a need for optimization and efficiency in all aspects of the logistics industry, from transportation to warehousing operations. We propose introducing automation not only at the warehouse stage of the process, but throughout the entire process to optimize operations. These process improvements are driven by our global network and knowledge of various AI and robot logistics technologies.

SOLUTION 2 Universal
Data Platform

Our proprietary data platform
to optimize your robotic solutions

Data from robots / Data from facilities and customers / Data from operational systems

We developed a proprietary data platform to meet the needs of the market, allowing operators to manage multiple robots and services through one single interface. The data accumulated through this platform will be used to: 1.improve the operational efficiency of the business with deployed robots, 2.propose dynamic solutions to customers who are considering deploying robots, and 3.provide development, mass production, and maintenance support to robot manufacturers.

Case Study

We support RX (Robot Transformation) of our clients in various industries by maximizing use of “SoftBank Robotics Universal Data Platform”.

Seating Guide(Seating Management System) ←→ Tray Delivery(Tray Delivery Robot) ←→ Order & Payment(POS System) Tray Delivery Robot ← Staff Management(Staff Management System)

Case 01 Food and Food Service

Drive restaurant’s RX to optimize its business, connecting robots and operational systems

Optimize restaurant operations by connecting our tray delivery robots with operational systems such as “POS systems” that manage data on sales, prices, and items sold and “seat management systems”. We are currently developing a system that links our tray delivery robots and tableside ordering tablets in collaboration with NEC Platforms, Ltd.

STEP1: -Deploy cleaning robots -Collect data through the robot operation and sensors STEP2: Develop optimized cleaning plan for the facility utilizing the collected data STEP3: Deploy optimized cleaning plan to other facilities

Case 02 Facility Management

Optimize facility cleaning by analyzing accumulated data

Optimize facility cleaning operations by analyzing the data collected daily by our cleaning robots.The data collected from one facility can be utilized for further optimization of multiple facilities’ cleaning operations.

SOLUTION 3 Robot Support

Consultation and support
for robot developers and manufacturers

Plan Design Manufacturing & Mass Production Logistics & Distribution Customer Support & Success Maintenance & Repair Quality Control

We consult and offer support for robot developers and manufacturers, including product planning, development, mass production, quality control, and maintenance support, utilizing our knowledge, data and global network as the world’s #1 provider of indoor service robots for businesses. We support robot manufacturers facing various challenges and even contribute to the revitalization of the entire robot industry.

Case Study