The challenge today is no longer how to build robots.
It’s how to get the most out of them

In May 2022, SmartBX Co., Ltd. was founded as a joint venture company between SoftBank Robotics Group Corp. and its partner company made a significant foray into the smart cleaning industry. “SmartBX,” focuses on achieving synergy between humans and robots in the cleaning process. Going beyond simple robot deployment, SmartBX offers advanced services that increase efficiency through the use of robots, sensor technology and data. By combining human expertise and on-site knowledge with cutting-edge technologies, SmartBX aims to revolutionize facility management. In addition, SoftBank Robotics Group Inc. has established partnerships with local facility management companies around the world. Together, they are developing an intelligent cleaning service that seamlessly integrates humans, robots, and AI to work together effectively.

Whiz / Whiz i is an autonomous vacuum sweeper that’s completely reinventing facility floor cleaning, and was co-developed with Brain Corp in 2017. The “Whiz” series has earned the world’s largest share*1 in its sales Using a uniquely developed AI platform, it delivers a higher quality, more efficient clean – with proof of performance. Whiz i” is the latest addition of the “Whiz” series of sterilization and cleaning robots, and has a 1.6-fold increase*2 in dust pickup rate, improved visibility of operation, and a built-in, high-capacity battery instead of a replaceable battery, In some markets, we also sell the Whiz Gambit (available in EMEA and APAC), which enables “cleaning” and “disinfection” spraying at the same time. We have also incorporated a UV disinfection technology (available in APAC) with GERMii UV-C for Whiz.

*1 As of June 2020, according to research by Grand View Research
*2 According to research by SoftBank Robotics Group Corp.

Scrubber 50 Pro is an AI-powered, fully automatic floor scrubber robot manufactured by Gausium (Shanghai, China). Over 1,500 units have been deployed in 30 countries worldwide.
Equipped with deep learning algorithms, S50’s multiple cameras enable highly accurate environmental recognition and advanced motion judgments based on real-time conditions. Safe, efficient, high-quality floor cleaning improves facility cleaning efficiency and cleaning quality.

Compact yet versatile, Phantas is equipped with both wet and dry cleaning modes. It integrates vacuuming, sweeping, scrubbing, dust mopping functionalities, making it suitable for various environments and ensuring efficient and effective robot cleaning. Additionally, utilizing the latest AI technology, Phantas autonomously generates cleaning routes and safely navigates obstacles, including pedestrians, using its sensors.

Compactly designed and applicable to both hard and soft floor types, Vacuum 40 (Vac 40) is an ideal solution for commercial spaces, from hospitality environments to schools, with large common areas and lobbies.

RS26 Powered by BrainOS is an autonomous floor scrubber with artificial intelligence (AI) developed by Brain Corp. that can operate autonomously in complex environments and can be used in large-scale facilities such as commercial buildings, factories, train stations, and conference venues. It is also designed to work safely and efficiently with cleaning staff and can be operated manually.

Servi is a tray delivery robot that SoftBank Robotics co-developed with Bear Robotics in 2021. With its various high-performance sensiors, Servi can deliver food and drinks smoothly and with ease. Servi automatically knows to return to its post when internal weight sensors detect a delivery has been completed. The design allows staff to place food or dishes on the trays from any angle, 360°.

Its compact 38 cm wide body enables smooth travel even in narrow aisles with a minimum width of 55 cm. High-quality suspension and the ability to control optimal acceleration and deceleration automatically enable stable transport of liquid items such as drinks and soups. An image recognition camera can automatically detect the receipt of food.

The world’s first humanoid robot that reads emotions was born on June 5, 2014. The 121 cm tall robot is equipped with a variety of sensing functions such as voice, interaction through a tablet on its chest, facial recognition, and emotion recognition. With its personality that attracts people and makes them smile, it is used for various purposes around the world, including attracting and serving customers in commercial facilities, stores, and offices, providing rehabilitation and recreational support in nursing care facilities, and providing educational programs at educational institutions.