Robot Suport Service is a service that supports various robot-related issues such as robot concept design, development, and quality control.
Plan
Design
Mass
Production
Logistics
Customer
Success
Repair
Quality Control
FEATURES
Plenty of Experience
As a pioneer in the service robot industry, we have proposed robot-related solutions in various sectors. We support our customers’ businesses based on the accumulated knowledge and experience we have gained in the process.
High Flexibility
We offer the best solutions to meet our customers’ needs and situations. From designing robot concepts to after-sales support and quality control, we can respond to a wide range of robot-related concerns.
Diverse Partners
We provide prompt and high quality services by utilizing our network of partner companies around the world who are experts in their respective fields.
USE CASES
Reliability Test
We use the most appropriate methods to verify that design goals and quality expected by customers are met, and propose measures for improvement.
Certification Acquisition Support
We provide advice on product design based on overseas regulations and standards, and support for acquiring the necessary certifications in each country and region.
Inventory Management & Logistics
We take care of your products in a favorable storage environment and deliver them to users promptly and safely after initial setup in accordance with their request.
CASES
Gausium Robot Vision Co. Ltd.
The company was established as an importer of Gausium products. SoftBank Robotics provided its knowledge and experience to improve the quality of the products.
【Service Details】
✔ Risk Assessment
Disassembled the product and conducted a risk assessment. Identified design issues prior to production.
✔ Performance Evaluation
Performed software acceptance testing. Verified whether it met specifications and identified bugs before launching to the market.
✔ Inspection
Conducted incoming inspection to check for deviations in mass production quality in order to reduce outflow to the market.
